Standard Technical Support is available by email or by calling your local number below between 9am and 5pm Monday to Friday.

USA Local Technical Support Hotlines

East Coast (New York):
716-304-6870
Central (Illinois): 312-235-6712
Central (Wisconsin): 262-432-3610

West Coast (California):
310-294-3655
West Coast (Washington State): 206-219-3626

Canadian Local Technical Support Hotlines
Alberta -
403-410-0816 & 780-409-0431
British Columbia -
604-678-5775 & 250-220-8375
Manitoba -
204-977-4856
Newfoundland -
709-752-0305
Nova Scotia -
902-484-8511
New Brunswick -
506-870-9606
Ontario -
416-934-7975 & 613-520-8325
Prince Edward Island -
902-620-6004
Quebec -
514-390-9098 & 418-686-5177
Saskatchewan
- 306-566-9278

North America Toll Free:
877 736 9407

To request an Return Materials Authorization (RMA) Number, click here.

To capture System Log for 3945N, click here.

To capture System Log for FF1124/FF1124U/HA3969, click here.

To capture System Log for 303/8ns/8000ni, click here.

To capture System Log for Fi240, click here.

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